How can I update the personal information on my account?

January 11 2024 4:11pm
If you need to update:Your payment details on file- You can log into your Kin Portal and update the card information yourself.If you had a previously decli...

How do I login to my Kin Customer Portal to view my account?

January 11 2024 4:12pm
1) Go to Kin.com2) Click "Log In" "Log In" is located in the upper right corner of the page.3) Enter your email address and p...

How do I reset my password?

January 11 2024 4:12pm
1) Go to Kin.comOn the home page, click "Log In" located in the upper right corner of the page.2) Click "Forgot your password?" which a...

What Can I Use to Pay for My Policy?

January 11 2024 4:20pm
There are two options to pay your premium:Your Mortgage Escrow AccountOut-of-Pocket/Self Pay1) Paying via Your Mortgage Escrow AccountIf you have an escrow acco...

How do I file a claim?

March 8 2024 5:33pm
The easiest way to file a claim is through the Customer Portal. You may also start a claim at claims.kin.com/start using the address on your...

Is my policy paid-up / current?

July 1 2024 4:10pm
You can view your policy invoices and upcoming payments in your customer portal.1) Log into your account at Kin.com/portalNote: If you are having trouble l...

How do I view my policy?

July 1 2024 4:26pm
Your policy documents are available in your customer portal.1) Log into your account at https://app.kin.com/portalNote: If you are having trouble logging i...

Where can I see my payment receipts?

August 12 2024 6:07pm
You can view your policy payment receipts in your customer portal.1) Log into your account at Kin.com/portalNote: If you are having trouble logging in, check ou...

How do I access my declarations page or policy packet?

August 12 2024 7:45pm
1. Go to kin.com/ and click Log in.(If you don't have an account yet, you can click Create an account to get started!) 2. On t...

How can I send documents to Kin?

August 23 2024 7:42pm
The best ways to submit documents to Kin are:Upload them through your Kin Customer PortalAttach them to our Contact Form (if under 3MB in size)Send them as atta...

Types of documents that may be requested and what can be accepted

August 23 2024 7:45pm
Not every policy or endorsement will require documents to be submitted. Your Kin representative will let you know the specifics, if and when we need docume...

When should I file a claim?

August 23 2024 7:47pm
Most insurance policies – ours included –  require you to report claims of any size and type. And the sooner you start the claims process the b...

How do I upload required documents to my Kin Customer Portal?

October 2 2024 3:49pm
1. Go to kin.com and click Log in.(If you don't have an account yet, you can click Create an account to get started!) 2. On th...

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